Resume · 2026

Kenneth Lopes.

Sr. Technical Program Manager — CSM · CSPO

klopes23@gmail.com · +1 (401) 580-7850 · Los Angeles, CA · kennethlopes.com
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01 / Summary
  • Scope. Hardware, software, cloud, ops — from requirements → launch & manufacturing readiness.
  • Scale. $15M/yr programs · 5 countries · 100+ contributors.
  • AI ops. RAG + HITL workflows, GenAI adoption dashboards — measurable cost-avoidance + productivity gains.
  • Operating system. Stage-gates, Agile cadences, readiness reviews, exec reporting.
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02 / Experience

Work experience.

Canoga PerkinsProgram Manager.
Apr 2023 — Mar 2026
  • Avoided ~$0.9M/yr in costs by establishing a single plan-of-record across 5 sites (India, Singapore, Ukraine, Pakistan, Greater LA) & driving 4,700+ GitLab issues to closure via weekly risk/dependency reviews & clear ownership.
  • Helped uncover $1M+ in procurement savings opportunities through AI workflow capture across ERP-adjacent purchasing processes, then operationalized a SharePoint-backed RAG + HITL workflow that reduced manual work 60% & generated $85K in verified savings.
  • Increased WAU 193% by designing & operationalizing a cross-functional AI adoption program, built intake→execution workflow, comms cadence, training assets, success metrics, & operational reporting to standardize rollout & scale usage across teams.
  • Led 8 XFN teams (HW/FW/SW/Mfg/QA) across 50+ engineers to deliver software-defined data-center switch from requirements to GA in 31 months, cutting time-to-market 13%; standardized governance, milestones & exec reporting.
  • Reduced NPI lead time 18% by onboarding Sanmina (EMS/3PL), adding SLAs + build readiness gates, & enforcing stage-gates (req/design/EVT/DVT/PVT) through SOW milestones & program RAID.
  • Improved ticket closure ~20% by delivering a cloud-native NMS (topology, discovery, provisioning) & tightening RBAC + 2MFA requirements; owned backlog→sprints→releases with acceptance criteria & cross-team dependency tracking.
Promotion PlusPM, Brand Programs.
Sep 2021 — Apr 2023
  • Improved program timelines 22% by streamlining permitting plus vendor/GC coordination across 50+ multi-site rollouts (Shell, Chevron, 76).
  • Led client approval cycles with brand managers/stakeholders, ensuring redesigns met brand standards & site-specific sizing/compliance constraints while coordinating internal design, vendors & field execution.
  • Built per-site source-of-truth packs (location details, measurements/surveys, production plan, production-ready files, vendor quotes) to standardize handoffs, reduce rework & accelerate installs.
The Nesi FamilyFounder & Creator Ops.
Jan 2015 — Present
  • Scaled a father–son creator brand 0 → 800K+ followers & 100M+ views across 4 platforms (TikTok 650K / 70M views, Instagram 65K / 9.3M views, Snapchat 60k, YouTube 32K subs, Facebook 30k) — 100% organic, $0 paid promotion.
  • Drove +62% revenue lift across national brand partnerships (Domino's, Shake Shack, Wingstop, etc.) by building Creator Ops as a scalable support function, intake, SLAs/TTR, KPI dashboards, & escalation paths enabling consistent brief-to-publish execution.
  • Defined & shipped a 6-page AI-assisted web product from concept → launch using Claude Code as an agentic development partner; owned product requirements, UX direction, execution cadence, QA, deployment readiness, SEO / structured data, & launch measurement across ~10 days, 30+ PRs, auto-deploy CI, & A+ SecurityHeaders score.
03 / Earlier

Additional experience.

Sungrade SolarProject Manager.
Jun 2018 — Jun 2021
  • Cut project cycle time 31% (8 → 5.5 weeks) across 125+ installs by aligning sales, ops & field teams and removing inspection bottlenecks from contract to PTO.
  • Raised inspection pass rate 60% → 87% via proactive coordination with AHJs and city inspectors.
Scoobeez Inc.Operations Manager.
Jul 2015 — Jun 2018
  • Launched 6-city Amazon Prime Now fulfillment operation — onboarded 400+ drivers, built repeatable onboarding/training infrastructure & scaled daily ops across markets.
  • Reduced no-shows 33% by building a custom time-tracking & scheduling mobile app, improving coverage reliability and operational consistency across all sites.
04 / Education

Education & certifications.

University of Rhode IslandB.A.
Sep 2010 — May 2015
Communication Studies & Business Marketing
  • AWS Certified Cloud Practitioner + Certified AI Practitioner Amazon Web Services
  • Certified ScrumMaster (CSM) + Certified Product Owner (CSPO) Scrum Alliance
  • PMP Candidate — Expected Q3 2026 PMI
05 / Skills

Key skills.

Program Governance & Delivery
Technical Program Mgmt (TPM) Program Governance End-to-End Delivery Roadmap Planning Prioritization Backlog Grooming Scope Mgmt RAID & Decision Logs Dependency Mgmt Milestone Mgmt Portfolio Mgmt OKRs Stakeholder Mgmt Cross-Functional Leadership Executive Reporting Change Control Stage-Gate (EVT/DVT/PVT)
Hardware / Software / Firmware Integration
New Product Introduction (NPI) HW/SW/FW Integration Systems Engineering FPGA / Embedded Coordination Diagnostics Device Drivers Systems Software CI/CD GitLab Release Mgmt Manufacturing Readiness Prototype → Production
Operations & Scale
Contract Manufacturing (EMS) 3PL Logistics Vendor Mgmt Contractor Mgmt Multi-Site Rollouts Supply Chain Sourcing Procurement Order-to-Cash ERP Production Operations Asset Handoffs Distribution Operations BOM ECO PLM Change Control KPI Dashboards Data Analysis SQL
AI / Automation
Generative AI AI Copilots RAG Prompt Engineering Human-in-the-Loop (HITL) Workflow Automation Knowledge Base (SharePoint) Requirements Documentation SOP Development
Quality & Compliance
ISO 9001 TL 9000 Regulatory Compliance RoHS EMC / EMI / ESD NEBS Environmental & Safety Standards
Tools
Jira Confluence Smartsheet Microsoft Project SharePoint Miro GitLab Notion Google Sheets / Excel SQL Cloud SaaS Claude ChatGPT Figma Adobe Creative Suite Airtable

Let's connect.

Open to Sr. TPM & Program leadership roles · Q2 2026
klopes23@gmail.com →