Canoga Perkins · Internal AI

Corporate Memory Copilot

24-week usage report · Sep 2025 — Feb 2026

● 8-week adoption program · Jan 5 – Feb 23
Headline · 8-week lift
+193%
Weekly active users · 2.6 → 7.5 / wk
Total users
41
13 departments
Questions
435
24 weeks
CSAT
84%
Liked the RAG response
Sessions
73
Conversation threads
Answer rate
100%
Every question answered
Adoption peak
12
Weekly users · 50% lift
01 / Activity
● Weekly active users

+193% during adoption push.

Weekly active users
7.5 +193%
Avg during 8-wk adoption · vs 2.6 pre
Pre · Sep '25 Adoption · Feb '26

Weekly active users nearly tripled during the 8-week adoption push.

02 / Before · After
● Pre vs adoption window

Every metric, side-by-side.

Pre-adoption
246
questions · 16 wks
Adoption program
190
questions · 8 wks
Weekly users+193%
2.6
7.5
Weekly questions+54%
15.4
23.8
Peak users+50%
8
12
Total sessions+75%
36
63
03 / Funnel
● From signed-in to power

Signed → Power = 32%.

Total users · all signed in41 100%
Active · ≥ 2 questions31 76%
Repeat · ≥ 2 weeks active17 55%
Power users · ≥ 10 questions13 32%
Signed → Power32%
Power users13
Top user27%
04 / Departments
● Users × questions

Engineering carries the load.

  1. 01Engineering· 16u213
  2. 02Manufacturing· 6u70
  3. 03Product· 2u52
  4. 04Operations· 3u34
  5. 05People & Culture· 3u23
  6. 06Marketing· 2u12
  7. 07Sales· 1u12
  8. 08Other· 7u19
05 / Weekly mix
● Adoption · departments by week

Engineering carried Feb 16.

Jan 053 users
Jan 125 users
Jan 1912 users
Jan 2611 users
Feb 027 users
Feb 097 users
Feb 1612 users
Feb 233 users
06 / Activity heatmap
● Top 10 + 31 in the tail

Who showed up, week by week.

Sep '25 Feb '26
Eric B.
Kenneth L.
Digna N.
Elisa P.
Keith O.
Jay S.
Brian K.
Hieu N.
Amber F.
Anil P.
+ 31 others Long tail
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